E-World Platform Cookie Policy
Through our website www.dpwantwerp.com we, DPW Antwerp Holding NV, with registered office at 9130 Beveren, Molenweg (KAL) and registered in the Crossroad Bank for Enterprises under number 0406.070.605, (hereafter “DPWAH”, “we, “our”), provide access to a specific platform for our suppliers, customers and partners (“E-World Platform” - https://www.dpworldantwerp.com/nl/e-world).
Our E-World Platform uses cookies to help us to improve your experience when using the E-World Platform. This Cookie Policy provides you with information about what cookies we use and for what purpose.
For questions related to our use of Cookies or this Cookie Policy, you can contact us by sending an e-mail to privacy.antw@dpworld.com.
What are Cookies?
Cookies are small, often encrypted text files that are stored on your device or in your internet browser. They are used by our web developers to help users navigate websites efficiently and perform certain functions. Due to their core role of enhancing and enabling usability or site processes, disabling cookies may affect the efficacy of (certain parts of) E-World Platform.
Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file which is stored on the users’ device in the browser’s directory. Every time the user visits the same website, the browser retrieves and sends this file to the website's server. Cookies are created not just by the visited website but also by ads, widgets, or other elements on the page being loaded. These cookies regulate how ads appear or how widgets and other elements function on the page.
Cookies are generally categorized into 4 types:
- Strictly necessary cookies. These cookies are required for the operation of the E-World Platform. They include, for example, cookies that enable you to log into secure areas of the E-World Platform. Without these cookies, services you have asked for cannot be provided.
- Performance cookies. These cookies collect information about how users use the E-World Platform, for example which web pages are visited or to identify errors, to help us to improve the way E-World Platform works. These cookies do not collect information that identifies a user. The information these cookies collect is aggregated and therefore anonymous. Please note that third parties (including, for example, providers of external services like web traffic analysis services) may have placed performance cookies on the E-World Platform.
- Functionality cookies. These cookies allow the E-World Platform to remember choices you make (such as your user name, language or your region) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing a cookie concerning your region. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
- Tracking cookies. These cookies collect information about your browsing habits and interests in order to make advertising relevant to you. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
In addition there is a difference between ‘first party cookies’ and ‘third party cookies’. First party cookies are installed and managed by us, third party cookies are installed and managed by other service providers, such as Google.
These are session cookies (this means that these are automatically deleted when shutting down your browser) or persistent cookies (these files stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the cookie’s file).
More information about the different types of cookies can be found at https://www.gegevensbeschermingsautoriteit.be/faq-themas/cookies and www.allaboutcookies.org.
Why do we use cookies?
We will use our cookies to be able to provide you with a well-functioning E-World Platform or, for the third party cookies, based on your consent or on our legitimate interest:
- to administer the E-World Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve the E-World Platform to ensure that content is presented in the most effective manner for you and for your computer;
- to remember your settings, e.g. with regards to language;
- to allow you to participate in interactive features of the E-World Platform, when you choose to do so;
- as part of our efforts to keep the E-World Platform safe and secure;
- compile statistics;
- analyze how the visitors of the E-World Platform make use of it (e.g. how many times a page is visited…);
- send customized offers and special deals based on what visitors do on our site, but only if they have opted-in to receiving such special offers or we must do so to inform the user on changes to the platform that will impact them or their level of service.
What Cookies do we use?
We use the following cookies on the E-World Platform:
|
Cookie Name |
Description/Purpose |
System/Cookie owner (first or third party cookie) |
Duration/Persistence |
When is the cookie placed on the users’ device? |
|
.AspNet.ApplicationCookie |
Session cookie |
First party |
Session |
Upon login |
|
_ga |
Google analytics tracking used to distinguish users |
Third party |
2 years |
Upon arriving on the site |
|
_gid |
Google analytics tracking used to distinguish users |
Third party |
24 hours |
Upon arriving on the site |
|
__hs_opt_out |
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. Set by Hubspot. |
Third party |
13 months |
Set when the user is given the choice to opt out of cookies |
|
__hs_do_not_track |
This cookie is set to prevent the tracking code from sending any information to HubSpot |
Third Party |
13 months |
Set based on the users preference with HubSpot. |
|
__hs_initial_opt_in |
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. |
Third Party |
7 days |
On the cookie message in strict mode. |
|
hs_ab_test |
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. |
Third Party |
Session |
When visiting a page where A/B testing is applied |
|
<id>_key |
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. |
Third Party |
14 days |
When a specific password-protected HubSpot page is visited. |
|
hs_langswitcher_choice |
This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages. |
Third Party |
2 years |
When the user visits a page with a language specification. |
|
__cfduid |
This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. |
Third Party |
Max. 30 days |
When a visitor accesses one of our webpages. |
|
__cfruid |
This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies. It expires at the end of the session. |
Third Party |
Session |
When a visitor accesses one of our webpages. |
|
__hstc |
This cookie tracks visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
Third Party |
13 months |
When a visitor accesses one of our webpages. |
|
hubspotutk
|
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. |
Third Party |
13 months |
When a user submits a form. |
|
__hssc |
This cookie keeps track of sessions. |
Third Party |
30 months |
When a visitor accesses one of our webpages. |
|
__hssrc |
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. |
Third Party |
Session |
When a user accesses one of our webpages. |
We are not responsible for third party cookies and advise you to direct yourself to the third parties’ cookie policies for more information or should you have any question and/or complaint.
Consent for Cookies and your rights
We are obliged to inform you about the cookies used on the E-World Platform and obtain your consent before placing any cookie file that stores information on your device (with the exception of strictly necessary cookies, i.e. cookies that are strictly necessary to either carry out a transmission of a communication over an electronic communication network or to provide an information society service requested by the user.
We obtain your consent to place cookies on your device when you click the [Accept] button on the notification banner which is located on the E-World Platform’s homepage.
You have the right to withdraw your consent at any time and free of charge. You can do this by changing your web browser setting. You can also block or delete cookies in your browser or through software of third parties. By deleting cookies, the information will be deleted permanently. Please be aware that this may affect the efficacy of (certain parts of) the E-World Platform.
Depending on your browser, you can change your cookie preferences via the corresponding link, at the date of the last revision of this policy as follows:
Internet Explorer: http://Windows.Microsoft.com/nl-nl/Windows7/Block-Enable-or-Allow-cookies;
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en-GB;
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
Safari: http://support.Apple.com/KB/PH5042.
If you use multiple devises to access the E-World Platform, you should make sure that your cookie preference is set on each device’s browser.
Processing of personal data
To the extent that our cookies collect personal data, our E-World Platform Privacy Policy applies https://eworld.dpworldantwerp.com/privacy
The cookies used by us only collect the following personal data: your IP address, surfing behavior, to make features work on the site, and consent.
The Google Analytics cookies will receive your IP address and surfing behavior directly from its cookies. Subsequently, Google Analytics will encrypt this and generate anonymous reports and statistics thereof for DPWAH. We advise you to direct yourself to Google Analytics cookie policies for more information or should you have any question and/or complaint.
HubSpot cookies are placed to better understand the user of EWorld, and in some cases to target users with specific behaviors who might benefit from information we have. For example, we may inform them of a better level of service (for example, a product or subscription plan), or how they can better use the subset of features they currently have access to. Users can opt-out of these cookies. This removes the personalization feature, however anonymous behavior data is still collected to help us with our marketing efforts.
Only the third-party cookies providers and our IT services providers who developed and maintain our Website, and with whom we have concluded the necessary agreements, shall have access to these personal data and/or reports.
Modification of our Cookie Policy
We may modify our Cookie Policy from time to time (for example, due to new technologies or law). Please consult this web page regularly to stay updated.